This program may be modified or terminated at any time. This program website is the best source for updated program information.
Please see the Frequently Asked Questions or contact us at SitechSales@sitech-setx.com or 713.452.7438 with additional questions.
Participation in the program is voluntary and does not guarantee a payment. By using the program website to submit information, you agree to participate in the program and accept the terms of operation for the program.
Decisions of SITECH Management regarding all operational matters of the program, including but not limited to the acceptance of a referral and the amount of payment made to a referring source, are final. Employees of SITECH, Mustang Cat, Caterpillar Inc., and their family members are not eligible to participate in this program.
SITECH referral is a program to reward you for introducing prospects to SITECH which result in business development. The number of referrals you may submit is unlimited, however, please keep these guidelines in mind for a successful process:
• Referrals which reference any contact of existing SITECH customer accounts or active sales prospect accounts will not be accepted by this program. An existing customer account or prospect account is one with transactions or sales staff contact within the last 5 years.
• For referrals which reference a business, multiple contact names at the business may be submitted, if desired, with each on a separate submission form. However, payment will only be made based upon the first closed sale at that business when it becomes a new customer of SITECH.
• Referrals must be submitted for processing by the program prior to the referral contact beginning the sales consultation process with SITECH
• In the event of duplicate referrals received by this program, the date and time submitted will be used to determine the earliest submission which will be the single referral accepted
• To be accepted, referrals must include a first and last name and valid, working contact information including a phone number and email address. A company name should also be submitted if it applies.
• Referrals are more likely to be successful if you have knowledge of the contact’s intent to purchase construction technology. If possible, confirm the contact’s purchase status and make a recommendation of SITECH prior to submitting information to this program.
• It is not recommended that you use this program to submit “cold information” for individuals or businesses who you do not know. This includes information you gathered from sources such as vehicle graphics, advertising, websites or other sources.
SITECH will reward you when your referral closes the sale of any gear with SITECH.
• Payment will be made following the closed sale of any SITECH gear to the referred contact. A “closed sale” consists of a fully-executed purchase order and receipt of payment by the new customer.
• One (1) $250 Visa gift card will be issued for each new customer
• The Visa gift card will be mailed to the “Referred by” address provided on the submission form
• If a reward is returned as undeliverable or otherwise refused it will be the responsibility of the program participant to contact SITECH with updated information
I see that the program can’t accept submissions for current SITECH customers. How will I know if my submission is valid?
While it’s great if you can talk with your reference in advance to determine if he or she is already a SITECH customer, don’t worry – we will check each submission for you. If your submission is for an existing SITECH customer, we will notify you via email. If that happens, please try again and keep your submissions coming.
What is the status of my submission?
Thank you for participating in the SITECH referral program. We appreciate your submission. After each new submission, the information you provided will be reviewed. After the review process is complete, you will receive a status update email. The update message will indicate if your submission was accepted and sent to a sales team member for consultation or if it was declined.
Please keep in mind that the sales process may take some time. There are many factors including the ability to reach the contact, budgeting, financing and other matters which can add to the length of time required for the sales process to close. We’re sorry but we are not able to provide updates during this part of the sales process.
Once your submission has reached the status of a confirmed closed sale, you will be sent another update email which will include details on the payment of your Visa gift card reward.
May I receive a check, cash or other form of payment?
We’re sorry but this program will only issue a Visa gift card reward in the amounts defined.
Is there a limit to the number of rewards that I can receive?
No. You may submit as many referrals as you like. Subject to the Program Terms of Operation, each submission will be reviewed for acceptance in the program, and all accepted referrals which result in confirmed qualifying sales will be paid with no limit on the total amount of rewards issued.
My reference promised me he is going to make a purchase this week. Can I receive my gift card now?
We’re sorry but the program will only process reward payments following the closed sale of SITECH gear. When the sale closes, we will work quickly, with a goal of processing rewards within 5 business days. We will contact you via email when your reward is processed.
How long will it take to receive a reward?
We appreciate your submission. After your submission was confirmed as accepted, you received a status update email which confirmed that your reference was sent to a sales team member for consultation.
Please keep in mind that the sales process involves many variables, including the ability to reach the reference and engage him in the sales process. Not all references will result in a closed sale.
We’re sorry but we are only able to process rewards for closed sales and we can’t estimate the amount of time it may take to reach that stage.