TEPS DEALER NETWORK           

Welcome to the Truck Engine Parts and Service (TEPS) Dealers Center. Here, TEPS dealers can find all important information you need regarding Mustang programs, information and contacts.



Please click on categories below for specific pricing, marketing materials, references, contracts and forms, training and communications.

  

TEPS TOOLS

Here, you will find important links and tools to help actively administer 

the TEPS program at your dealership:

Dealer Resources

Parts.Cat.com

CURRENT PARTS PROMOTIONS

2022 Campaign:

$500 Off Reman Turbos + Reman Turbo Come Back to CAT Offer

$600 Off Heavy Duty Precious Metal Kits

$1,000 Off Medium and Heavy Duty Long Blocks

Core Amnesty for Medium and Heavy Duty Water Pumps

$500 of Reman Turbos Plus Core Amnesty

$450 Off Six Pack of Fuel Injectors or $75 Off A Single HD Injector

$600 Off All Heavy Duty Precious Metal Kits

$1000 Off Medium and Heavy Duty Long Blocks

$1500 Off In-Shop Rebuild Programs

$1500 Off Heavy Duty Reman Engines





More information can be found here

  

Additional Resources:      

EXTENDED COVERAGE

Component Plus: The customers can get extended parts warranty up to 4 years for a small price.



Precious Metal Coverage: ESC for Precious Metal Coverage specific to

 the kit itself, NOT the workmanship. If a kit is sold to a customer to be 

installed somewhere besides a Cat certified dealer, they can still purchase 

extended coverage for the kit. This can be a great selling tool for your team

 and can really help you stand out from competitors.



Overhaul Protection: Used when the overhaul is performed at a Cat certified 

TEPS dealer. This will cover the workmanship of the overhaul and the parts 

used. This is a great way to get engines in your shop and instill trust within 

customers.

  

Precious Metals Coverage FAQ



REMAN & RETURNS

The benefits of using Cat remanufactured parts can be seen in cost reduction

 and environmental benefits. Overwhelmingly fewer resources are consumed

 to manufacture Reman components which in turns allows Cat to dramatically

 reduce costs. Cat stands behind the quality of their Reman components and 

holds them to the same standard as new parts by awarding them the same 

Warranty.      



Core Acceptance Criteria (CAC)

Mustang Cat Second Level Dealer Return Policy

Reman ECM Identification



For more Reman and Returns information contact:

Michelle Hollings

Reman Coordinator

713-452-7250

MHollings@mustangcat.com

  







TECHNICAL SUPPORT

For Technical Support, please contact:

Craig Book

Technical Communicator

713-542-7321

cbook@mustangcat.com



NON-CURRENT ECM

Electronic Controls — SELD0082



MILLION MILER CLUB

With 1.2M Cat truck engines on the road today, there is a

large population of loyal Cat customers that are reaching 

1, 2, 3+ million miles on their engines. The Million Miler Club 

was created to connect with and reward these customers!



The program is a great way to:

  • Reach out to customers who you've lost touch with, to reconnect and update your records for future business needs



  • Reach out to customers who are new to your territory and bring them into your dealership



  • Reward and thank customers you currently partner with



Once you submit the driver's information by using the link below, 

the driver will be rewarded based upon the verification of mileage 

on their Cat engine!



Million Miler Form

Million Miler Flyer



TRAINING

TEPS Training is available quarterly. Register in the form below.

Topics of discussion: ECM Tampering, Reman, Warranty and Parts Overview.



Training Dates:

SIS Training

February 22th 9AM Teams meeting



  



DPC Online Training Portal

  

REGISTER FOR TRAINING HERE

CWS ID HELP

Need help accessing Cat websites? Please fill 

out the request box below to request help getting 

a login or resetting a password.



If you are requesting a new CWS ID please include: full name including middle initial, TEPS Dealer Code, email, phone number, supervisor's name and supervisor's email.  

  

For any further questions about CWS ID Help, please contact:

Erica Uribarri

eCommerce Administrator

713-452-7424

EUribarri@mustangcat.com

      

REQUEST CWS ID HELP HERE

WARRANTY

Caterpillar Warranty is Caterpillar’s legal commitment to provide customer protection for product/part defects in Caterpillar material and workmanship during a specified period of time or product usage through the Cat® dealer. 



Warranty Administration 

Warranty.Cat.Com



For more warranty information contact:

Charlene Russell

Warranty Supervisor

713-452-7250

CRussell@mustangcat.com



For Further Assistance Please Contact:  



Danielle Johnson

Parts Territory Sales Manager

Second Level Dealer Manager

713-452-7441

DJohnson@mustangcat.com



      



Mustang Cat Parts Locations:

      

Beaumont

7990 Eastex Fwy 

Beaumont, TX 77708   

(855) 853-8267  



El Campo

3766 N Mechanic St 

El Campo, TX 77437   

(979) 543-3389  



Missouri City

11726 S Garden St

Houston, TX 77071   

(713) 228-7368  



Bryan/College Station

8212 TX-21

Bryan, TX 77807   

(979) 775-0639  



Houston

12800 Northwest Fwy

Houston, TX 77040   

(713) 460-2000  



Rosenberg

3501 B F Terry Blvd

Rosenberg, TX 77471   

(281) 725-6502  

Channelview

15907 East Fwy

Channelview, TX 77530   

(281) 452-7368  



League City

1281 Butler Rd

League City, TX 77573   

(409) 933-7368  



Splendora

12693 Cole Dr

Cleveland, TX 77328   

(346) 250-7368  

Conroe

1300 FM 2854

Conroe, TX 77304   

(936) 788-7368  



Lufkin

3675 US-69

Lufkin, TX 75901   

(936) 639-5551  



Katy

28601 Hwy Blvd

Katy, TX 77494

(281) 712-6400

TEPS Dealer Events

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